Returns & Exchanges

At MY SOFAS, we want you to love your new comfort zone, which is why we offer a 30-day return policy on all standard furniture items. If your selection isn't the perfect fit for your home, our streamlined exchange process ensures you find the right piece without the stress.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and photos of the item in its current condition.

• 2.
  Prepare for Pickup

  Ensure the sofa is disassembled if necessary and placed back in its original packaging to prevent damage during transit.

• 3.
  Schedule Collection

  Our specialized furniture couriers will contact you to arrange a convenient time window for the professional removal of the item.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned piece, we will issue a full refund to your original payment method, minus a flat-rate restocking fee.